NowPayments: A Crypto Payment Gateway

Introduction

NowPayments is a leading cryptocurrency payment gateway designed to enable businesses to accept payments in a wide variety of cryptocurrencies. Established in 2019 and headquartered in Amsterdam, Netherlands, NowPayments operates globally and does not require Know Your Customer (KYC) procedures, making it accessible for businesses of all sizes. As a non-custodial service, it ensures that businesses retain full control over their funds, enhancing security and trust. For more information, visit their official website here.

Services Offered

NowPayments offers a robust suite of services tailored to businesses seeking to integrate cryptocurrency payments seamlessly. Its key offerings include:

Cryptocurrency Payments and Donations: Businesses can accept payments in over 300 cryptocurrencies, catering to a diverse customer base.
Fiat Withdrawals: Supports withdrawals in more than 20 fiat currencies (e.g., USD, EUR) directly to bank accounts, facilitating easy conversion from crypto to traditional money.
Instant Payouts: Ensures rapid settlement of funds, improving cash flow for merchants.
Integration Tools:
- API: Provides customizable integration with auto-crypto-to-fiat conversion, transaction tracking, and checkout options.
- E-commerce Plugins: Supports platforms like WooCommerce, Magento, OpenCart, and Shopify for seamless online store integration.
- Crypto POS Systems: Enables offline businesses to accept crypto payments through point-of-sale software.
- Donation Tools and Invoices: Offers tools for creating payment links, donation campaigns, and simplified billing processes.
Wallet-as-a-Service: Provides white-label solutions and multi-currency business wallets for advanced use cases.
Stablecoin Settlements and Currency Conversion: Allows businesses to settle transactions in stablecoins or convert crypto to fiat to mitigate volatility risks.
On/Off Ramps: Facilitates conversions between cryptocurrencies and fiat currencies.
Sandbox Environment: Offers a testing environment for developers to ensure secure and error-free integrations.
Personal Account Manager and 24/7 Support: Provides dedicated support to assist businesses with setup and ongoing operations.

These services make NowPayments versatile, catering to industries such as iGaming, Fintech, eCommerce, Trading, Adult, SaaS, Streaming Platforms, Affiliate Networks, Charity, Travel, VPN, and Hosting. For a detailed list of all services, visit NowPayments Services.

Supported Cryptocurrencies

NowPayments supports an extensive range of over 300 cryptocurrencies, one of the broadest selections among crypto payment gateways. This allows businesses to appeal to customers using various digital assets. Some of the supported cryptocurrencies include:

Bitcoin (BTC)
Ethereum (ETH)
Litecoin (LTC)
Bitcoin Cash (BCH)
Dogecoin (DOGE)
Tron (TRX)
Ethereum Classic (ETC)
Dash (DASH)
Ripple (XRP)
Monero (XMR)
Stablecoins like USDT, TUSD, DAI, USDC, and BUSD
Other altcoins like Verge (XVG), Digibyte (DGB), and Ravencoin (RVN)

A complete list of supported cryptocurrencies can be found here.

Fees

NowPayments is recognized for its competitive and transparent fee structure, which is designed to minimize costs for merchants:

Transaction Fee: 0.5% per transaction, claimed to be among the lowest in the industry. High-volume merchants may qualify for a reduced rate of 0.4%.
Conversion Fee: An additional 0.5% if the withdrawal currency differs from the payment currency (e.g., converting BTC to USD).
Application Fee: None, making it cost-free to start using the platform.
Minimum Withdrawal Amount: Not specified, providing flexibility for businesses of all sizes.

For a detailed breakdown of the fee structure, including service fees and network fees, visit NowPayments Fees.

Security Measures

Security is a critical consideration for any payment gateway, particularly in the cryptocurrency space. NowPayments implements several measures to ensure the safety of transactions and user funds:

Non-Custodial Model: As a non-custodial service, NowPayments does not hold or store user funds, reducing the risk of loss due to hacks or mismanagement. Businesses maintain full control over their assets.
Regulatory Licenses: The platform holds regulatory licenses, ensuring compliance with industry standards and enhancing trust.
Comprehensive API Documentation: Provides secure integration options for developers, minimizing vulnerabilities during setup.
Blockchain Security: Leverages the inherent security of blockchain technology to reduce fraudulent activities and chargebacks.

For more information on where funds are stored and additional security details, visit NowPayments Security.

Partnerships and Integrations

NowPayments has established itself as a versatile platform through its integrations and applicability across various industries:

E-commerce Platforms: Offers plugins for WooCommerce, Magento, OpenCart, and Shopify, enabling seamless integration for online stores.
Industry Applications: Serves sectors including:
- iGaming and Sports Betting
- Fintech and Trading
- eCommerce and Marketplaces
- Adult and SaaS
- Streaming Platforms and Affiliate Networks
- Charity, Travel, VPN, and Hosting
API and Webhook Support: Provides real-time transaction updates and customizable checkout options for developers.
Crypto POS Systems: Supports offline businesses with point-of-sale solutions for accepting crypto payments.

While specific partnerships with other companies are not detailed in the sources, NowPayments’ integration with major e-commerce platforms and its focus on diverse industries demonstrate its broad reach and adaptability. Its affiliation with ChangeNOW, a trusted cryptocurrency exchange partnered with Binance, Trezor, Ledger, and others, further enhances its credibility. For details on available plugins, visit NowPayments Plugins. For API integration information, visit NowPayments API.

User Feedback

User reviews provide valuable insights into the reliability and performance of NowPayments. The platform has received generally positive feedback across multiple review platforms:

Trustpilot:
- Overall Rating: 4 out of 5 stars based on 477 reviews as of April 2025.
- Common Praises:
  - Ease of Use: Users describe the platform as intuitive and efficient, with a simple setup process.
  - Fast and Reliable Service: Quick transaction processing and dependable performance are frequently highlighted.
  - Excellent Customer Support: Users praise the quick and respectful responses from the support team, often resolving issues professionally.
  - Low Fees: The 0.5% transaction fee is noted as competitive, especially for small payments.
  - API and Integration: Developers appreciate the easy-to-use API and lack of hidden fees.
  - Transparency: Users value the professional resolution of issues and clear communication.
- Common Complaints:
  - Payment Issues: Some users reported payments not reaching merchants or difficulties withdrawing funds.
  - Processing Delays: A few reviews mentioned slow payment processing or delays in support responses.
  - Fraud Concerns: One user reported a fraudulent merchant using NowPayments, though the company responded to investigate.
- Response to Negative Reviews: NowPayments replies to 100% of negative reviews, typically within a week, demonstrating a commitment to addressing customer concerns.

For the full Trustpilot reviews, visit NowPayments Trustpilot.

Comparison to Other Crypto Payment Gateways

NowPayments stands out among other crypto payment gateways due to its unique combination of features and benefits:

Feature	NowPayments	Other Gateways
Cryptocurrency Support	Over 300 cryptocurrencies	Typically 10-100 cryptocurrencies
Transaction Fee	0.5% (0.4% for high-volume merchants)	1-2% or higher
Custodial Status	Non-custodial (business controls funds)	Often custodial (holds funds)
Integration Options	API, e-commerce plugins, POS, donation tools	Limited to API or specific platforms
Regulatory Compliance	Holds regulatory licenses	Varies, not always licensed
Industry Focus	Diverse (iGaming, Fintech, eCommerce, etc.)	Often limited to eCommerce or Fintech

Extensive Cryptocurrency Support: With over 300 cryptocurrencies, NowPayments surpasses many competitors, which typically support fewer options.
Low Fees: The 0.5% transaction fee is lower than many alternatives, which often charge 1-2% or more.
Non-Custodial Model: Unlike custodial gateways that hold funds, NowPayments reduces risk by allowing businesses to retain control.
Versatile Integration: Offers a wide range of tools, from APIs to POS systems, making it suitable for both online and offline businesses.
Regulatory Compliance: Holding regulatory licenses provides an edge over competitors with less formal compliance.

For a detailed comparison of NowPayments with other crypto payment gateways, visit Crypto Payment Comparison.

Conclusion

NowPayments is a robust and user-friendly crypto payment gateway that offers a comprehensive set of features for businesses looking to accept cryptocurrencies. Its key strengths include support for over 300 cryptocurrencies, a low 0.5% transaction fee, a non-custodial model for enhanced security, and versatile integration options for e-commerce and other industries. The platform’s 24/7 customer support, personal account manager, and regulatory compliance further enhance its appeal.

User feedback is generally positive, with a 4-star rating on Trustpilot based on 477 reviews, praising its ease of use, fast support, and competitive pricing. While some users have reported issues with payments or delays, NowPayments’ responsiveness to negative feedback demonstrates a commitment to customer satisfaction. Compared to other crypto payment gateways, NowPayments stands out for its extensive cryptocurrency support, low fees, and non-custodial model, making it an excellent choice for businesses embracing the digital currency revolution.

For businesses interested in integrating NowPayments, they can sign up for free and start accepting crypto payments instantly here. Those with questions can book a demo call with the NowPayments team for personalized assistance.